Last Updated: August 13th, 2026
Welcome to Shivam Metal Corporation. These Terms & Conditions govern your use of our website,
products,
services, and business communication channels, including WhatsApp.
By accessing our website, requesting information, placing an order, or communicating with us
through our services, you agree to these Terms & Conditions.
1. About Our Business
Shivam Metal Corporation is a B2B supplier/distributor of kitchenware and household products,
including
stainless steel containers, dishes, utensils, cookware, pressure cookers, and other related
products sourced from various brands and manufacturers.
Our products and services are primarily intended for businesses, wholesalers, retailers,
distributors, hotels, restaurants, and other commercial customers.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications,
availability, and pricing displayed on our website or shared through our sales channels are
accurate.
However, product specifications, packaging, colors, designs, brands, and availability may
change from time to time based on the manufacturer or supplier.
Images shown on the website may also differ slightly from the actual product.
3. Pricing and Quotations
Prices may vary depending on:
- Product and quantity
- Brand
- Order volume
- Packaging requirements
- Delivery location
- Applicable taxes
- Transportation or shipping costs
- Current supplier pricing
Any quotation provided by us may be subject to validity periods and availability unless
otherwise stated.
A quotation does not constitute a confirmed order until the order has been accepted by
Shivam Metal Corporation.
4. Orders
Orders are subject to product availability and confirmation by our team.
We reserve the right to accept, modify, or decline an order where necessary, including due
to:
- Product unavailability
- Pricing or specification errors
- Supplier-related issues
- Incorrect customer information
- Payment issues
- Other legitimate business or operational reasons
5. Payments
Payment terms will be communicated to the customer before or during order confirmation.
Depending on the order, payment may be required in advance, upon confirmation, or according
to an agreed credit arrangement.
Customers are responsible for providing accurate payment and billing information.
6. Delivery
Delivery timelines provided by us are estimates unless specifically agreed otherwise.
Delivery may be affected by factors including product availability, logistics, weather,
transportation delays, holidays, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information.
7. Returns and Replacements
Returns, replacements, or exchanges will be handled according to our applicable return policy
and the specific terms communicated at the time of sale.
Products may not be eligible for return if they have been used, damaged after delivery,
altered, or otherwise rendered unsuitable for resale, except where required by applicable
law.
Customers should report damaged, incorrect, or defective products within the applicable
period communicated by our team.
8. WhatsApp Communication
We may communicate with customers through WhatsApp for legitimate business purposes,
including:
- Enquiries
- Product information
- Quotations
- Order confirmations
- Order updates
- Delivery information
- Customer support
- Other communications requested by the customer
By providing your phone number or initiating communication with us through WhatsApp, you
acknowledge that such communications may be sent to the number provided.
You may request to stop receiving non-essential communications at any time by contacting us.
9. Intellectual Property
Unless otherwise stated, the content of our website, including text, graphics, logos,
photographs, designs, and other materials, is owned by or licensed to Shivam Metal
Corporation and may
not be reproduced, copied, modified, or distributed without prior written permission.
Product names, logos, and trademarks belonging to third-party manufacturers or brands remain
the property of their respective owners.
10. Third-Party Products and Brands
We may sell or distribute products manufactured or supplied by third-party brands.
Product warranties, specifications, certifications, and after-sales services may be subject
to the respective manufacturer's policies and terms.
Where applicable, customers may need to contact the relevant manufacturer for warranty or
technical support.
11. Limitation of Liability
To the extent permitted by applicable law, Shivam Metal Corporation will not be responsible
for
indirect, incidental, consequential, or business losses arising from the use of our website,
products, or services.
Nothing in these Terms limits any liability that cannot legally be excluded or limited under
applicable law.
12. Website Availability
We aim to keep our website and services available and accurate but do not guarantee that the
website will always be available, uninterrupted, or free from errors.
We may modify, suspend, or discontinue parts of our website or services when necessary.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page, together with the updated "Last Updated"
date.
Continued use of our website or services after changes are published constitutes acceptance
of the updated Terms, to the extent permitted by applicable law.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted according to the laws of [India
/ applicable jurisdiction].
Any disputes shall be subject to the jurisdiction of the courts of [City, State, India],
unless otherwise required by applicable law.
15. Contact Us
For questions regarding these Terms & Conditions, please contact:
Shivam Metal Corporation
Address: Rajkot
Email: shivammetalnavagam@gmail.com
Phone/WhatsApp: +91 8780342054
Website: https://shivammetalcorporation.com
